Help & Frequently Asked Questions

Help & FAQ

Frequently Asked Questions — Elite Car Collection

🚚 1. How long does delivery take?

Delivery usually takes 3-7 business days depending on your location.

💵 2. Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery (COD) across India. However, a ₹150 COD charge will be applied on all COD orders.

⭐ We recommend Prepaid Payment for:

  • Faster processing
  • No extra charges
  • Priority shipping

🏎 3. Are the cars made of metal?

Yes, our diecast cars are made of premium metal body with detailed finishing.

🚪 4. Do doors open in the cars?

Yes, most models include opening doors, bonnet, and detailed interiors.

📱 5. Can I track my order?

Yes, once your order is shipped, tracking details will be shared with you.

📦 6. What if I receive a damaged product?

You can contact us within 3 days of delivery with an unboxing video as proof. Our team will assist you promptly.

🇮🇳 7. Do you ship all over India?

Yes, we deliver across India.

💬 8. How can I contact support?

You can reach us via:

  • 📧 Email
  • 📱 WhatsApp
  • 📝 Contact Form

Still have questions?

Our support team is happy to help you. Reach out anytime! 🏎